PRIVACY POLICY carlottascarabeo.it/com

 

WHY THIS NOTICE

This privacy policy (the “Privacy Policy”) is intended to assist you in understanding what information about you we gather when you visit this Website and to describe how we use and process that information.

 

ACCEPTANCE

By visiting the Website, using its services or, otherwise by interacting with us, our Points of Sales, Boutique and/or Websites, you acknowledge that you have read and understand this Privacy Policy and you agree that we may collect, use, store and transmit he personal data we collect in accordance with this Privacy Policy.

If you do not agree to the terms of this Privacy Policy, please do not visit this Website, and do not otherwise use or submit personal data to this Website.

PROCESSING OF PERSONAL DATA

When we use "Personal Data" in this Privacy Policy we refer to any information enabling us to identify you (or a third party whose personal data you provide us) directly or indirectly including any information incidental to the purchase of goods or services; or that you chose to communicate to us or share with us, or third parties, while using the Websites. We will process the personal data in accordance with the General Data Protection Regulation (EU) 2016/679 “Reg.(EU) 2016/679” and with the legislation of the country where data should be collected, if applicable.

PERSONAL DATA WE COLLECT

1)Source of Data

We collect personal data from you only when you voluntarily provide us with this information, such as: when placing an order through the Website; by setting up a wish list; entering a contest, sweepstakes or promotion; searching on the Website; contacting us with a comment or question; signing up to receive email newsletters and updates regarding our latest products and services, boutique openings, events or promotions; or requesting to receive an order confirmation, shipping confirmation or other alerts;

If you provide us with personal information of third parties (e.g., your family members, other customer or prospects of us), you should make sure that said third parties are informed and authorized the use of their data as described in this Privacy Policy.

2)Types of Data

We may collect and use different types of personal data depending on the specific purpose we have, as described below:

a.    personal details, such as name, surname, gender, age/date of birth, country of origin, and other personal details as allowed by applicable laws;

b.    contact details, such as address, email address, phone number, mobile number, fax number (if any), and other contact details as allowed by applicable laws;

c.     payment details, such as payment instrument (credit card, debit card) if applicable, passport number when required for tax or anti money laundering reasons;

d.    sales related information, such as date, products or services provided, place of purchase, product codes, amount, total of sales, VAT number, complaints, returns, refunds and other sales related information as allowed by applicable laws;

e.    habits and profiles, such as data regarding your purchases (purchase history including, boutique where the sale takes place, type, quantity and price of the products purchased by you), information related to customer relationship management activities and initiatives (date and categories of said actions as performed or to be performed and results of said actions), shopping habits and preferences (wish list, preferred categories of products, color, style, other brands purchased, most visited countries, how you knows our brands, sizes, notes regarding purchase habits or special needs stated by you – i.e. preferred materials), other information (job related information, education, hobbies and lifestyle activities) as allowed by applicable laws.

HOW WE USE PERSONAL DATA

- For online sales Your personal data provided by you or collected when you make any purchase, regardless as a guest or registered user, i.e. basic personal details, contact details, data regarding your purchases, fiscal data, payment details, sales related information, and any other data strictly necessary for the delivery of products, will be used: to manage, administer and process your purchase of our products, sale and post-sale services, e.g. administrative activities, accounting, returns, warranties, fraud prevention, communicating with you, including by e-mail, for any problem relating to the handling of the order or to subsequent requests relating to the order;

Providing your personal data for the purposes above is necessary; denial thereof would make it impossible to complete your purchase.

- To manage newsletter subscription

HOW WE SHARE PERSONAL DATA

When you purchase our products or use our online sale services your personal data may be shared by the e-commerce vendor of this Website with selected third parties who provide services to the vendor, including those that fulfill orders, ship products, process credit and debit card payments, and anti-fraud controls.

Moreover, to the extent permitted by law, we may also communicate personal data to third parties in the event of a complaint about your use of the Website and, where we deem it necessary to investigate, prevent or take measures regarding illegal activities, suspected fraud, or where we believe, at our sole discretion, that your use of the Website is incompatible with the terms of the Website.

 

CHILDREN'S PRIVACY

This Website is a general audience site; however our services are intended for people aged 18 years or older. We do not knowingly request or collect, use and disclose personal data provided by a person under the age of 18 both onlins. In the event we learn we have collected personally data from a child, we will delete that information.

If you are under this age, please do not register or proceed with the online purchase and ask an adult (i.e. your parents or your legal guardian) to proceed with the required procedures.

ACCESSIBILITY AND TRANSFER OF PERSONAL DATA

Personal data will be accessed, on a need-to-know and under multi-level access control tools, only by authorized staff of our Company. If we need to transfer the personal data abroad for achieving the purposes of this Privacy Policy, including where the data protection legislation differs from the one applicable in your country, we take steps to ensure that these communications happen in compliance with the European data protection standards, or other local standards in the country where we collect the data, so that your data remain secure and confidential.

 

SECURITY AND CONFIDENTIALITY OF PERSONAL DATA

We have implemented appropriate measures designed to secure your personal data from accidental loss and from unauthorized access, use, alteration and disclosure. However  you should be aware that 100% security is not possible. Therefore, your providing of your personal data is done at your own risk and, to the greatest extent permitted under applicable law, we shall have no liability as a result of the disclosure of your personal information due to errors, omissions or unauthorized acts of third parties during or after the transmission thereof to us.

RIGHTS IN RELATION TO PERSONAL DATA

Your rights

At any time and free of charge, you may access your data, receive your electronic personal data in a structured, commonly used machine-readable format and transmit it to another data controller (data portability), have your data corrected, updated, changed or removed (subject to exemptions which may apply). You may update any information you have given  to us by contacting us at the addresses given below. Requests to delete your data are subject to any applicable legal and document retention obligations imposed on us.

If you think there is a problem with the way we are handling personal data, you have a right to file a complaint to your national and/or any other data protection authority in the EU or the EEA.

To exercise those rights you may send your request contacting the Company sending an email at carlottascarabeo@gmail.com.

When contacting us, please be sure to provide us with your name, email address, mailing address and/or telephone number(s) in order to be sure we handle your request correctly.

 

LAST MODIFIED _ 24.05.2018

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